General Information

Policies and Procedures

FOOD AND BEVERAGE
All food and beverage prices are guaranteed 90 days from the date of the function. Your Metting Specialist will be happy to suggest and design menus at your request that will meet specific needs, which may not be addressed in the menu selections. The hotel must supply all food and beverages.

PAYMENT

A deposit of half of the anticipated revenue is required with the return of the signed contract. The deposit is non-refundable and will be applied to the final bill. Final payment is due 3 business days prior to function. A credit card authorization is required for any incidental charges incurred.

GUARANTEES
In order for your event to be a success, the guarantee, or exact number of people expected will need to be given to the three (3) business days prior to your event. If less than the guaranteed number of guests attends the function, the final guaranteed number is still charged. For every function, the hotel will set and prepare food for 5% above your guaranteed number. If no guarantees are given, the number on the contract will be used as the guarantee.

MENU PREPARATION
To ensure every detail is handled in a professional manner the hotel requires your menu selection and specific requests to be finalized 30 days prior to your function. You will receive a banquet event order on which you can make additions or changes and return it to us with your confirming signature.

BEVERAGE SERVICES
Complete beverage services are available at the hotel. The hotel is the only authorized licensee able to sell and serve liquor, beer and wine on the premises. Patrons or guests may not bring beverages of any kind into the hotel. In compliance with the Arkansas Liquor Laws, no alcoholic beverages may be served or sold to any person under the age of 21 or after 12:00 AM.

VENDOR SERVICES
A pre-determined time for setup or delivery of décor must be established seven days in advance of your function. We ask that the vendors you contract with are made aware that they need to contact the Crowne Plaza Meeting Specialist to review these details.
The hotel will not permit the affixing of anything to walls, floors or ceilings with nails, staples, tape or any other substance unless approval is given by the Banquet Department.

HOTEL POLICY

The hotel is not responsible for lost, stolen or misplaced items brought into the hotel.

CANCELLATION
Should a cancellation occur, the deposit will be forfeited. Events cancelled less than 90 days prior to the scheduled date will be subject to estimated charges.

REVENUE MINIMUMS

Revenue minimums for specific Ballroom space will apply. Please check with the Meeting Specialist for a quote.